Contract Training
#0051 BUILDING CLEANING: HARD SURFACE FLOOR CARE
Reviews daily maintenance procedures for resilient tile and other hard surface floors. Discusses damp mopping, spot mopping and wet mopping as well as dust mopping, selection of dust mop heads, dust pans, gum removal, toy brooms, push brooms and radiator brushes.
#0052 BUILDING CLEANING: CARPET CARE
Takes a deep down look at carpeted floors and helps to protect any facility's floor covering investment. Recommends five ways or methods to clean carpet: hot water extraction, rotary floor machines (shampooing), "spin-pad" bonnet method, dry chemical and dry foam.
#0053 CONTRACT CLEANING: SALES TECHNIQUES
What separates the small time companies and the big successful cleaning companies is making the sale on larger accounts. Covers basic conduct you should exhibit on all sales calls and presentations.
#0054 CONTRACT CLEANING PROPOSALS
Emphasizes the importance of making effective sales calls. The person who makes the best proposal, usually WINS! Describes how to get an appointment, establish rapport, overcome objections, and things to avoid on sales calls.
#0055 MARKETING CONTRACT CLEANING SERVICES
Shows you how to develop a sales lead system and organize an effective marketing program.
#0056 CONTRACT CLEANING QUALITY CONTROL
Once you have some cleaning contracts, you surely want to keep these contracts (account) year after year. Some contract cleaning companies have been cleaning the same buildings for 10, 15 and even 20 years.
#0057 CONTRACT OPERATIONS MANAGEMENT GUIDE
Includes detailed task analysis flow chart. Reviews proper management of a contract cleaning company. Can be adapted to your specific operation. Serves as comprehensive guide to your management of activities. Promotes consistent management thinking.
#0058 SELLING CONTRACT CLEANING SERVICES
Developed to reinforce the information presented in the seven videos described above. Serves as a written reminder of the importance of sales and marketing activities to contract cleaning companies.